Knowledge Base

A living library ofplaybooks & guides

Everything we teach clients — process, templates, prompts, and the specific SOPs the Hero team runs every week.

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What's inside

Getting Started

Onboarding walkthroughs, kickoff checklists, and how we set your first 30 days up for wins.

Playbooks & SOPs

Step-by-step guides for local SEO, ads, review generation, and conversion optimization.

Templates & Checklists

Audit checklists, brief templates, campaign trackers — everything ready to duplicate.

AI Tools & Prompts

Prompts, workflows, and automations our team uses daily to move faster on your account.

Case Breakdowns

Anonymized wins and losses with what we changed, why, and the measurable outcome.

Glossary & FAQs

Plain-English definitions for every metric, acronym, and channel we report on.

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Featured resources

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Active clients get access to every template, SOP, and internal automation we use.