Privacy Policy
Who we are
Hero Digital Marketing Agency operates this website from 10880 Wilshire Blvd., Suite 1101, Los Angeles, CA 90024. Contact support@herodigitalmarketingagency.com or (888) 431-4376 with privacy questions.
Information we collect
We receive contact details, business information, website URLs, messages, service preferences, and consent choices submitted through forms, booking, or chat. Technical information can include IP address, browser/device information, site activity, and cookie identifiers. Do not submit sensitive personal data or payment credentials through public forms.
Purposes and legal bases
We use information to answer requests, arrange consultations, provide contracted services, maintain security, and meet legal obligations. Where the GDPR applies, processing relies on an applicable basis such as your consent, steps requested before a contract, contract performance, a legal obligation, or legitimate interests that do not override your rights. Optional marketing uses consent where required.
Cookies and consent
Essential storage supports site functionality. Optional analytics, marketing, and personalization should follow your consent choices. Use Cookie Settings to accept, decline, or change optional preferences. You can also remove stored cookies in your browser; withdrawal does not affect earlier lawful processing.
Service providers and disclosures
Form enquiries are stored and forwarded through Zapier to ActiveCampaign. Hosting, scheduling, communications, analytics, and other service providers may process information for their relevant functions. Information may also be disclosed where required by law or to protect legal rights. Contact us for details about communications consent and provider handling.
Retention and security
Information is retained as needed for the stated purpose, the service agreement, and applicable legal obligations. Access is limited to appropriate recipients; no website or transmission method can be guaranteed completely secure. Request deletion or retention details using the privacy-request page.
GDPR rights
Where applicable, you may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent and complain to your competent data protection authority. Identity verification and lawful exceptions may apply. Transfers outside your jurisdiction require applicable legal safeguards.
California privacy rights — CCPA
Where applicable, California residents may request information about collection, use, and disclosure; access or deletion; correction; and opt out of sale or sharing and limit use of sensitive personal information. Rights may be exercised through the privacy-request page, email, or phone without unlawful discrimination; authorized agents may submit requests with appropriate verification.
Global Privacy Control
If your browser sends Global Privacy Control, optional advertising and tracking choices should be disabled as a privacy preference. You can review Cookie Settings at any time.
Marketing choices and children
Unsubscribe from optional emails using their unsubscribe link. For opted-in text messages, reply STOP to opt out and HELP for assistance; message and data rates may apply. This business website is not intended for children under 16; contact us if a child has provided personal information.
Changes and contact
Policy updates are posted here. Contact support@herodigitalmarketingagency.com, call (888) 431-4376, or submit a privacy request for questions and rights requests.