For medical & clinical

More New Patientsfor Healthcare,Powered by AI.

HIPAA-aware AI marketing for medical practices, specialty clinics, and multi-location groups — patient acquisition, AI phone triage, review engine, and compliant automations that keep the schedule full.

$187
average cost-per-booked consult
4.8★
average post-engagement review score
22%
recall-flow reactivation rate
Healthcare marketing done right

A growth engine, not a checklist.

Healthcare patients decide in under 24 hours. If your front desk misses the call during a procedure — or your review score is below 4.5 stars — that $400 patient is booking with the practice down the street. Most medical marketing agencies won't touch HIPAA-safe AI automation. That's where the schedule dies.

The Hero Team installs a HIPAA-aware AI stack: a 24/7 AI phone agent that triages urgency, books consults, and never mishandles PHI; a review engine that keeps you above 4.8 stars; cash-pay vs. insurance ad targeting that fills your highest-margin services; and compliant recall/reactivation flows that pull revenue from your own patient list.

The schedule stays full, high-margin procedures book out, and reputation compounds — all inside a compliant, defensible automation stack.

Why owners come to us

Sound familiar?

The three problems healthcare tell us about most — and what we do about them.

Missed calls = $400+ patients lost daily

Front desk is buried in procedures and callers hang up. HIPAA-aware AI phone answers in 3 seconds, triages urgency, and books straight into your PMS.

Reviews stuck below 4.5 stars

New patients skip you before they call. AI review engine with sentiment routing pushes 5-star reviews to Google and catches complaints privately.

Ads pulling insurance clean-ups instead of cash-pay procedures

Your calendar is full of low-margin visits. AI-tuned campaigns segment cash-pay intent (aesthetics, dermatology, cosmetic dental, elective surgery) from insurance shoppers.

Recall + reactivation turned off over HIPAA fears

Dormant patients sit untouched. HIPAA-safe SMS + email flows compliantly mine your PMS to rebook hygiene, follow-ups, and unfinished treatment plans.

How we do it

Built for healthcare.

Not a template. Every playbook is tuned to the buying behavior, ticket size, and follow-up cadence your industry actually requires.

HIPAA-Aware AI Phone Triage

24/7 voice agent that answers every call in 3 seconds, triages urgency (emergent vs. routine), qualifies procedure intent, and books consults — no PHI mishandled.

Cash-Pay vs. Insurance Ad Segmentation

AI-tuned Google + Meta campaigns that separate high-margin cash-pay procedures from insurance shoppers so the schedule fills with the visits that actually move the P&L.

AI Review Engine (Sentiment-Routed)

Post-visit review requests with smart routing — happy patients go to Google, unhappy ones enter a private recovery flow so complaints never become public.

Compliant AI Recall + Reactivation

HIPAA-safe SMS + email flows that mine your PMS to rebook hygiene overdue, unfinished treatment, and dormant patients on autopilot.

The 4-step playbook

From onboarding to booked revenue.

Same disciplined sequence for every account. No mystery, no vague deliverables.

Step 1

Compliance + tracking audit

HIPAA-safe tracking, phone, and CRM configuration.

Step 2

AI phone + review live

Voice agent + review engine live in week 1–2.

Step 3

Paid + local SEO

Cash-pay procedure paid + local SEO for insurance intake.

Step 4

Recall automation

Reactivation flows fire against dormant patient list.

What's included

Your healthcare growth bundle

  • HIPAA-aware AI voice agent
  • Google Ads (insurance + cash-pay)
  • Local SEO + GBP optimization
  • Post-visit review engine
  • Recall + reactivation automations
  • Monthly new-patient + procedure reporting
Case snapshot

Beverly Hills specialty clinic

62 booked consults in 60 days

AI voice answering plus cash-pay procedure Google Ads and post-visit review automation — front desk stopped fielding missed calls and started confirming consults.

Los Angeles metro coverage

Serving healthcare across LA

Headquartered at 10880 Wilshire Blvd, Los Angeles, CA 90024 — supporting owners in:

Los AngelesBeverly HillsSanta MonicaWest HollywoodCulver CityPasadenaGlendaleBurbankLong BeachTorranceMarina del ReyManhattan Beach
Related services

Core capabilities behind the bundle

The services powering your healthcare growth engine — each one owned by a senior strategist.

Questions

Answered.

Is this HIPAA-compliant?

We use HIPAA-aware vendors, BAAs where required, and configure phone + CRM to keep PHI out of unsafe channels. Compliance is a shared responsibility — we walk you through it before install.

Do you work with dental, med-spa, or specialty clinics?

Yes. Dental and med-spa have dedicated industry pages; other specialties use this healthcare engagement.

Can you integrate with our EMR?

We integrate at the CRM / scheduler layer. Direct EMR integration is case-by-case.

Healthcare Growth Plan

Want a free growth plan built for your healthcare?

Answer 5 questions. We'll send a custom growth plan to your inbox and phone in under 2 minutes.