More Reservations, More Repeat Guestsfor Restaurants,Trusted Results by Experts.
We help independent restaurants, groups, and hospitality brands fill tables, grow loyalty programs, and increase per-guest revenue.
A growth engine, not a checklist.
The restaurants that thrive in Los Angeles own their guest data. The ones that don't lease it back from OpenTable and Resy every month — and lose the ability to market to their own regulars.
Hero Digital Marketing Agency builds first-party guest databases, fills weekday shifts with targeted offers, and runs loyalty flows that grow per-guest revenue over time. Every campaign ties back to reservation volume and repeat-visit frequency.
You'll see weekday cover lift, loyalty sign-ups, and repeat-visit rate on one dashboard — with a senior strategist who understands hospitality economics.
Sound familiar?
The three problems restaurants tell us about most — and what we do about them.
Empty Monday–Wednesday
Weekend-only demand and no system to drive traffic during slow shifts.
No first-party guest database
OpenTable / Resy owns your guest list — not you.
Loyalty program with no engagement
Sign-ups that never come back for a second visit.
Built for restaurants.
Not a template. Every playbook is tuned to the buying behavior, ticket size, and follow-up cadence your industry actually requires.
Meta & Google campaigns for reservations
Fill slow shifts with targeted offers to your local diner base.
Loyalty & rebooking automations
Turn one-visit guests into monthly regulars with AI-driven flows.
Local SEO & Google Business Profile
Rank #1 for '[cuisine] near me' — where diners actually search.
Reputation & review generation
Automate the review ask so 4.9-star ratings become the norm.
From onboarding to booked revenue.
Same disciplined sequence for every account. No mystery, no vague deliverables.
Guest-data audit
We pull guest data out of OpenTable/Resy and into a first-party CRM you own.
Weekday cover campaigns
Meta + Google campaigns target slow shifts with time-boxed offers.
Loyalty activation
Post-visit flows drive review requests, loyalty sign-ups, and next-visit offers.
Repeat-visit reporting
Weekly reporting on cover lift, review velocity, and repeat-visit frequency.
Your restaurants growth bundle
- First-party guest database migration
- Meta + Google reservation campaigns
- Loyalty and rebooking flows (SMS + email)
- Google Business Profile management
- Review generation automation
- Weekly cover-lift and loyalty dashboard
Silver Lake independent restaurant
Migrated 8,400 past guests into a first-party CRM, launched Tuesday–Thursday offer campaigns, and turned on loyalty flows. Repeat-visit frequency doubled in 90 days.
Serving restaurants across LA
Headquartered at 10880 Wilshire Blvd, Los Angeles, CA 90024 — supporting owners in:
Core capabilities behind the bundle
The services powering your restaurants growth engine — each one owned by a senior strategist.
Answered.
Do you handle third-party delivery marketing?
Yes. We optimize DoorDash, Uber Eats, and Grubhub storefronts and ad placements.
Which reservation platforms do you integrate with?
OpenTable, Resy, Tock, SevenRooms — we pipe guest data into your CRM for retention marketing.
Do you help groups with multi-location rollouts?
Yes. Multi-location groups get a unified dashboard and per-location strategist.
Can you help me launch a new concept?
Yes. Pre-open funnels build a wait-list and drive full covers from opening night.
Do you do influencer or PR?
We coordinate local micro-influencer partnerships and manage paid whitelisting; traditional PR is a partner service.
What if I have a small team?
We handle the entire marketing stack — you focus on service, we handle everything else.
Want a free growth plan built for your restaurant?
Answer 5 questions. We'll send a custom growth plan to your inbox and phone in under 2 minutes.
