Playing
For restaurants & hospitality

More Reservations, More Repeat Guestsfor Restaurants,Trusted Results by Experts.

We help independent restaurants, groups, and hospitality brands fill tables, grow loyalty programs, and increase per-guest revenue.

+18%
avg. lift in weekday covers
3.4x
increase in repeat-visit frequency
14 days
to first tracked reservation lift
Restaurants marketing done right

A growth engine, not a checklist.

The restaurants winning in Los Angeles own their guest data. The ones that don't rent it back from OpenTable and Resy every month — losing the ability to text their own regulars when the Tuesday dining room is empty.

The Hero Digital Marketing Agency team installs a first-party growth stack: automation pulls your guest history out of the reservation platforms and into a CRM you actually own, then runs weekday cover campaigns, automation-personalized loyalty flows, and post-visit review automation that keeps you at 4.9 stars.

Every seat filled is tracked. Every regular gets nurtured. Your per-guest revenue climbs and slow shifts disappear.

Our website creation system produces a complete, industry-specific professional website preview for your restaurants business, and our team reviews it before delivery. It includes mobile-responsive design, lead capture, optional booking, and automated follow-up.

Why owners come to us

Sound familiar?

The three problems restaurants tell us about most — and what we do about them.

Dead Mondays and Tuesdays

Weekend demand only, empty weekday floor. Automation-triggered offer campaigns fill soft shifts with your existing guest base.

OpenTable owns your guest list

You can't market to your own regulars because your data lives inside a portal. Expert-led first-party CRM puts every guest in your inbox.

Loyalty sign-ups that never come back

Programs with 0 engagement. Automation-personalized rebook + reward flows drive 3x+ repeat-visit frequency.

Reviews stuck at 4.3 stars

You're losing new guests to competitors with 4.8+. Our review engine sends the ask at the right moment and routes negatives privately.

Free Guide

Free Restaurants Lead Generation Guide

The step-by-step playbook we use to turn local searches into booked restaurants jobs — yours free, no cost and no obligation.

How we do it

Built for restaurants.

Not a template. Every playbook is tuned to the buying behavior, ticket size, and follow-up cadence your industry actually requires.

Automated First-Party Guest CRM

Migrates OpenTable/Resy/SevenRooms guest history into a database you own — segmented, scored, and ready for automated marketing.

Automation-Personalized Loyalty & Rebook Flows

SMS + email sequences that greet every guest by name, offer their favorite dish, and drive next-visit bookings automatically.

Weekday Cover Campaigns

Time-boxed Meta + Google offers that target your local diner base to fill Monday–Wednesday shifts without discounting the weekend.

Automated Review Engine

Post-visit review requests with sentiment routing — 5-star guests go to Google, unhappy ones get a private recovery flow.

Timeline

What the first 90 days look like.

No vague "results take time." Here is exactly what we install for restaurants, and when.

Week 1

Guest-data audit

We pull guest data out of OpenTable/Resy and into a first-party CRM you own.

Weeks 2–4

Weekday cover campaigns

Meta + Google campaigns target slow shifts with time-boxed offers.

Days 30–60

Loyalty activation

Post-visit flows drive review requests, loyalty sign-ups, and next-visit offers.

Days 60–90

Repeat-visit reporting

Weekly reporting on cover lift, review velocity, and repeat-visit frequency.

Onboarding starts within 3 business days of signing. Most restaurants see first tracked leads inside the first 30 days, with compounding search visibility from day 60 onward.

Investment

Clear terms before you commit.

Your written scope identifies the measurable result, monthly price, timeline, and every applicable fee.

Professional business website

$0 build · $20/month hosting

Your complete professional business website is built with a $0 build charge. You receive a private preview, a human strategist reviews it, and $20/month hosting begins only after you approve it. There is no hosting contract.

Monthly marketing campaign

Pay after agreed results

Monthly marketing campaigns have no upfront campaign fees. You pay only after we deliver the measurable result agreed for that campaign. Monthly campaigns begin with a 90-day engagement, then continue month to month and may be cancelled with 30 days’ notice.

The only one-time setup fees are Automated CRM Workflows ($797), Google PPC Ads ($1,797), SEO Performance ($1,597). Specialized custom work is quoted separately. Request a custom quote.

What's included

Your restaurants growth bundle

  • First-party guest database migration
  • Meta + Google reservation campaigns
  • Loyalty and rebooking flows (SMS + email)
  • Google Business Profile management
  • Review generation automation
  • Weekly cover-lift and loyalty dashboard
Case snapshot

Silver Lake independent restaurant

+21% weekday covers in 60 days

Migrated 8,400 past guests into a first-party CRM, launched Tuesday–Thursday offer campaigns, and turned on loyalty flows. Repeat-visit frequency doubled in 90 days.

Los Angeles metro coverage

Serving restaurants across LA

Headquartered at 10880 Wilshire Blvd., Suite 1101, Los Angeles, CA 90024 — supporting owners in:

Los AngelesBeverly HillsSanta MonicaWest HollywoodCulver CityPasadenaGlendaleBurbankLong BeachTorranceMarina del ReyManhattan Beach
Related services

Core capabilities behind the bundle

The services powering your restaurants growth engine — each one owned by a senior strategist.

Questions

Answered.

Do you handle third-party delivery marketing?

Yes. We optimize DoorDash, Uber Eats, and Grubhub storefronts and ad placements.

Which reservation platforms do you integrate with?

OpenTable, Resy, Tock, SevenRooms — we pipe guest data into your CRM for retention marketing.

Do you help groups with multi-location rollouts?

Yes. Multi-location groups get a unified dashboard and per-location strategist.

Can you help me launch a new concept?

Yes. Pre-open funnels build a wait-list and drive full covers from opening night.

Do you do influencer or PR?

We coordinate local micro-influencer partnerships and manage paid whitelisting; traditional PR is a partner service.

What if I have a small team?

We handle the entire marketing stack — you focus on service, we handle everything else.

Restaurants Growth Plan

Want a free local visibility report built for your restaurant?

Answer 5 questions. We'll send a custom growth plan to your inbox and phone in under 2 minutes.

See Pricing

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